FAQs

WHAT SHOULD I KNOW ABOUT THE PRODUCTS?

Our jewelry is plated with 3 microns 18 carat gold and fabricated with the greatest care in France. Thanks to its high quality it is resistant to a daily wear - especially if you follow our tips for product care.

ARE YOU ALSO SHIPPING OUTSIDE OF HUNGARY?

Yes, we are shipping to (almost) everywhere around the world. Check out our shipping list here. If you don't find your country on the list drop us an email at hello@revistudios.com and we’ll see what we can do for you.  

WHERE IS MY SHIPPPING?

Safety first! We want you to be relaxed about your order, therefore you will receive a tracking number with each order so that you can easily follow up its journey.

WHICH PAYMENT METHODS DO YOU ACCEPT?

You can pay your order by credit card (VISA or Master/Maestro Card) or PAYPAL.

WHY ARE FORINT PRICES NOT ROUNDED?

You can switch currencies from Euro (EUR) to Hungarian Forint (HUF) by clicking on the currency button on the right upper corner of the site. Even though we are based in Hungary the official currency of our page is Euro. Therefore, when switching to Forint our currency selector connects automatically to xe.com (The World's Trusted Currency Authority) to ensure the most current daily exchange rates. As a consequence, prices in Forint may slightly vary according to daily exchange fluctuations and are not rounded.

Please note, that at checkout your order will be processed in Euros and your bank account will be charged by the exchange rate of that particular day.

 
WHAT IS YOUR RETURN POLICY?

We have a 14-days return policy. If you have received a damaged product, you picked the wrong size or the product didn’t meet your expectations you may send it back to us on your own expense. In case of return you must also return the box, the dust bag and any gifts received with your order. Please note that the refund can take up to 30 working days. To get more detailed information about returning a product please click here.

 
DO YOU HAVE A NEWSLETTER I CAN SIGN UP FOR?

Yes, we do! You want to stay updated about new launches and special offers? Trust us, it’s worth it and we will not spam you but only send you news that we think might be really interesting for you. So sign up here.

 
HOW CAN I CANCEL MY NEWSLETTER SUBSCRIPTION?

Don’t :-)! Just kidding… Open the last newsletter received from us and click on the “unsubscribe”-button on the bottom of the email.

 
WHAT’S THE STORY BEHIND REVI STUDIOS AND WHY ARE YOU BASED IN BUDAPEST?

If you want to know more about the brand, the founder and the story behind REVI click here.

 
YOU HAVE MORE QUESTIONS?

Drop us an email at hello@revistudios.com.